Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the blocksy-companion domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Deprecated: Return type of FS_Key_Value_Storage::offsetExists($k) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 309 Deprecated: Return type of FS_Key_Value_Storage::offsetGet($k) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 317 Deprecated: Return type of FS_Key_Value_Storage::offsetSet($k, $v) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 301 Deprecated: Return type of FS_Key_Value_Storage::offsetUnset($k) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 313 Deprecated: Return type of FS_Key_Value_Storage::current() should either be compatible with Iterator::current(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 328 Deprecated: Return type of FS_Key_Value_Storage::next() should either be compatible with Iterator::next(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 339 Deprecated: Return type of FS_Key_Value_Storage::key() should either be compatible with Iterator::key(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 350 Deprecated: Return type of FS_Key_Value_Storage::valid() should either be compatible with Iterator::valid(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 362 Deprecated: Return type of FS_Key_Value_Storage::rewind() should either be compatible with Iterator::rewind(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 375 Deprecated: Return type of FS_Key_Value_Storage::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/buttonizer-multifunctional-button/freemius/includes/managers/class-fs-key-value-storage.php on line 389 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the insert-headers-and-footers domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wc-peach-payments-gateway domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Warning: Cannot modify header information - headers already sent by (output started at /usr/www/users/grasseqewt/wp-includes/functions.php:6121) in /usr/www/users/grasseqewt/wp-content/plugins/wc-peach-payments-gateway/woocommerce-gateway-peach-payments.php on line 40 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wp-migrate-db domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Deprecated: Return type of SkyVerge\WooCommerce\PluginFramework\v5_10_0\SV_WC_DateTime::getTimestamp() should either be compatible with DateTime::getTimestamp(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /usr/www/users/grasseqewt/wp-content/plugins/facebook-for-woocommerce/vendor/skyverge/wc-plugin-framework/woocommerce/compatibility/class-sv-wc-datetime.php on line 85 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the facebook-for-woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /usr/www/users/grasseqewt/wp-includes/functions.php on line 6121 Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/conditionals/third-party/elementor-edit-conditional.php on line 22 Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/conditionals/third-party/elementor-edit-conditional.php on line 28 Store Policy | Grass Direct Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186 Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/grasseqewt/wp-content/plugins/wordpress-seo/src/generators/schema-generator.php on line 186

PRIVACY & SAFETY

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services related to the sale of recycled rubber flooring;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors’ personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?
It’s important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your site visitors’ computer. 

How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at sales@vandyck.co.za.

Privacy policy updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@vandyck.co.za.

Delivery Policy

Delivery dates are quoted subject to the availability of materials for the supply of artificial grass. Every effort will be made to effect delivery within the quoted period, but no liability can be accepted should it be exceeded.

Customers from outside South Africa should contact us for a shipping quote before making a purchase. Purchasing Goods

To purchase from us you must be over 18. We accept credit/debit card payments. We can ship internationally. We only accept credit cards from South Africa only. Other countries are by bank transfer only. Please contact us for further details.

Buying online: Just browse our store and add any items you wish to purchase to the shopping basket. When you have finished, click on the basket/checkout to complete your transaction. All transactions placed online are made through an encrypted service.

If you discover you have made a mistake with your order please contact us immediately. All prices and offers are subject to change and availability. VAT is charged on all prices (including carriage) at the current rate of 15%.

PAYMENT METHODS

  • Credit / Debit Cards
  • Offline Payments